Customer Survey

About you:

Name:

Email:

Design and layout:

What was your overall impression of the quality of graphics and design?
Low quality High quality

How easy was it to find your way around your site(ie: find the right section, etc)?
Very difficult Very easy

Information/content:

Was there sufficient information to help you replace your parts?
No Yes

Is there any information you would like to see added on our website?

Customer service:

If you had any contact with our associates either by phone or email, how would you rate their professionalism and service?
Very low Very highly

How helpful were the associates?
Not at all Very helpful

If using email, how prompt was your reply?
Not so prompt Very prompt

Overall:

Overall, how was your experience with Appliance Factory Parts?
Not happy at all Very happy

Would you recommend us to a friend?
No Yes

What influenced your decision to shop with us?

Are you likely to look to us again for your parts needs?
No Yes

How did you find our site? (Please list from which search engine or web site if you remember)