I ordered parts for my electric smoker and they came promptly. The parts even had instructions on how to change them.
Rock grate, 12.5 x 21.34375; arkla, chg,
12.5 x 21.34375
7401y0020 gr40 srs
Our warehouse is stocked full of parts for all kinds of appliances.
We are a USA business based in Denver, Colorado and we stand fully behind our products and service